Enhanced Street Cleansing Service

In May 2016, we introduced an enhanced street cleansing service, which is fully funded by our levy income. The service focuses specifically on the BID area to ensure a cleaner and more pleasant environment for local businesses, residents and visitors to the city.

Working together with Exeter City Council, our cleaning operative, Roger, was appointed to enhance the existing street cleansing programme. Thanks to a shared commitment between the City Council and the BID, our operative is equipped with a new electric vehicle to assist him to carry out various cleaning duties. The vehicle is used to collect debris and waste, and it is fitted with a pressure washer, which is used to clean pavements. When combined with the use of chemicals, Roger can use the pressure washer to tackle graffiti removal. Please note that this service will require a Graffiti Removal Disclaimer to be signed to allow the use of the chemicals.

Thanks to a special machine bought especially for the purpose by the BID, the removal of discarded chewing gum from pavements is now possible as well. A pavement scrubbing machine is also made available to Roger, providing a 7 day a week cleansing service for Exeter.

Streets such as North Street, South Street and Queen Street, which have previously been omitted from a dedicated cleaning service have been included in the BID’s street cleaning service

Roger works closely with our Welcome Team, who alert him to any issues or problems encountered during their rounds of the city. If you would like to help report cleansing issues, please contact the BID’s dedicated street cleaning service mobile, 07872 870 116. This number is manned from 9am to 5pm, Monday to Friday.

Please bear in mind that our operative's working hours are 5am to 1pm, Sunday & Monday and 6am to 2:30pm on Tuesday, Wednesday & Thursday, so if your call is received after he has finished, he will not be able to attend until his next working day. Thank you for your cooperation and understanding.

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